Representing language using logic has been an ambition for nearly a century now. Around a hundred years ago, polymaths like Bertrand Russell were furiously fighting to capture the nuances of language with a view to developing a universal formal language. This turned out to be a mammoth and ongoing academic pursuit that characterised the early…
Napoleon is credited for saying something along the lines of “if you want a thing done well then do it yourself.” His rule doesn’t apply however when it comes to creating scalable, commercial-strength virtual assistants for automated customer services. To be fair, he wasn’t to know.
If you’re older than Billie Eilish but younger than…