The intelligent form assistant. Empower customers with automated support
Completing forms is a necessary part of all our lives – whether applying for finance, sharing information with a utility company, or completing a tax return.
Unfortunately these forms are often complex, time-consuming and intimidating. This leads to avoidance, delays, partially completed forms and inaccuracy. This invariably places a huge pressure on customer service.
We have pioneered conversational AI for form-filling that enables consumers to chat with a dedicated form assistant. The assistant takes them methodically through the form, guiding and answering questions along the way. This automated service turns a tedious process into a delightful one – and is available 24/7.
Assisted, automated form filling. Everyone benefits
Assist with 90% of form completions
83% reduction in
assistance costs
Significant savings
and higher
completion rates
We’ve made assisted form- filling tick all the boxes
The need to complete forms is an inescapable aspect of modern life. Enterprises face immense challenges when they are tasked with encouraging and supporting consumers to complete both online and paper forms at scale.
John Taylor, action.ai’s CEO, outlines a new paradigm in conversational AI that empowers enterprises to offer automated form assistance to customers.
We’ve made assisted form- filling tick all the boxes
The need to complete forms is an inescapable aspect of modern life. Enterprises face immense challenges when they are tasked with encouraging and supporting consumers to complete both online and paper forms at scale.
John Taylor, action.ai’s CEO, outlines a new paradigm in conversational AI that empowers enterprises to offer automated form assistance to customers.
Transforming Customer Service: A demo of a ground-breaking Virtual Agent